EMS in Limpopo on the rise: MEC Mashego launches high-tech dispatch system and expands vehicle fleet

Kanego Lewele

In a bold step towards strengthening emergency medical services (EMS) in Limpopo, MEC for Health, Dr. Dieketseng Mashego, officially launched a Computer Aided Dispatch (CAD) system and unveiled 48 new EMS vehicles in a significant handover ceremony yesterday. This milestone marks a major leap forward in the department's mission to deliver efficient, life-saving healthcare to all corners of the province.

The newly launched CAD system is a game-changing technology designed to streamline how emergency calls are received, prioritised, and responded to in real-time. It ensures faster response times, improved allocation of resources, and better tracking of ambulance locations, all in a bid to save more lives.
"This system is about more than just technology , it's about dignity, equity, and delivering on our promise to make emergency healthcare accessible to every resident in Limpopo," said MEC Mashego.
The 48 EMS vehicles handed over include 36 Planned Patient Transport (PPT) vehicles to support scheduled hospital visits, Rescue Vehicles for rapid response in trauma or accident scenes, and 2 Renal Patient Transport units specifically equipped to assist those with chronic kidney conditions requiring regular dialysis.

These additions come on the back of an already impressive expansion. Over 500 ambulances were acquired during the previous financial year, showcasing the department's clear commitment to building a robust EMS fleet. Currently, the department boast a fleet of over 740 ambulance plus other EMS vehicles.
Just a few years ago, Limpopo EMS operated with just over 100 vehicles, a number that greatly limited the ability to respond effectively in emergencies, particularly in remote or rural communities. The current growth signals a turnaround in capacity, strategy, and will.

This achievement is not coincidental; it is a direct result of budget commitments made in previous years. During past budget speeches, the Department of Health promised a targeted investment into EMS infrastructure, staffing, and technology and these developments reflect the fulfilment of that commitment. For the people of Limpopo, these advancements mean:

  • Faster emergency responses, especially in rural and hard-to-reach areas;
  • Safer, more reliable transport for non-emergency medical visits;
  • Specialised care support, such as dedicated vehicles for renal patients;
  • Improved patient outcomes, particularly during critical health incidents.

    • Community members can now have greater peace of mind knowing that help is just a call away with improved dispatch systems ensuring ambulances arrive when and where they are needed most.
    MEC Mashego affirmed that these developments are just the beginning of broader reforms to transform EMS delivery in the province. Plans are underway to expand technology use even further, improve EMS staffing, and ensure continuous training for personnel.
    "This is a new era for EMS in Limpopo. We are not only expanding our fleet but also transforming the entire response ecosystem for the betterment of our people," she said

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